Contact Information

At Snug and Homely, we value our customers and are here to assist you with any questions or concerns. Whether you need help with a product, have inquiries about your order, or require further information, feel free to reach out to us

Customer Support:

  • Email (preferred): contact@snugandhomely.com.au
    We are     available to assist you with any product or order-related queries. We aim to respond to all emails within 24-48 hours.
  • Phone: +61-470720851. Available during business hours, Monday – Friday: 9 AM – 5 PM (AEST) for instant support.
  • Live Chat: For quick questions, use our live chat feature located at the bottom right of the page. Available during business hours, Monday – Friday: 9 AM – 5 PM (AEST) for instant support.
  • Contact form: You can also send your queries by filling the Contact Us form on the Home page of our website.
  • Business address (for mail and returns): 6 Erskine Way, Melton West, VIC, 3337, Australia.

For common questions about shipping and returns please read our Shipping and Return policies.

We look forward to assisting you!

Disclaimer- Our website may be linked to from third-party websites. We do not have control over the content or practices of these external websites and do not endorse or guarantee the accuracy of any information contained on them. The inclusion of any link to our website does not imply our endorsement of the linked website, its content, or its products or services.

We are not responsible for any loss or damages arising from your use of any third-party websites that link to our site. We encourage users to review the privacy policies and terms of service of any external websites they visit through links provided on our site.